Seventh String Software

Transcribe! : Reissuing Lost License Keys

Our distributors 2Checkout/Avangate who handle Transcribe! payments and send out license keys, may be able to reissue your key.

Click here to visit 2Checkout/Avangate (in a new window) where there is an automatic system for reissuing lost license keys. They are our distributors who issued your key to you when you bought Transcribe!

Once you are on the 2Checkout/Avangate site you will need to click "Create an account" if you have not used this service before. You must use the same email address you used when you purchased.

It will show you a list of orders made by you. You will need to click on the "My Products" tab to find your license key. I'll say that again so you will remember (many people don't): You will need to click on the "My Products" tab to find your license key. It might call it "Registration info". NOTE that if you are using language translation on webpages, you should turn translation off or the key will be changed by translation and it won't work.

And when you have obtained your license key... back it up in a safe place so you won't have to do this again.

And if it doesn't work (e.g. perhaps your email address has changed)...

Click here if you did not find your license key on the 2Checkout/Avangate system.